Privacy Policy

Effective Date: 10-02-2025

Introduction
Vivvan n Co. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and consulting services.

In general, this is what we cover in our Privacy Policy?

Information We Collect
We may collect the following types of personal information:

Personal Identifiable Information (PII): Name, email address, phone number, and company details.
Financial Information: Payment details for billing purposes.
Business Information: Data related to consultancy services provided.
Technical Information: IP address, browser type, and cookies when you visit our website.

How We Use Your Information
We use the collected information for the following purposes:

To provide and improve our consulting services.
To communicate with you regarding inquiries, updates, or marketing materials.
To process payments and invoices.
To comply with legal obligations.

Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information:

With trusted third-party service providers (e.g., payment processors) to support our business operations.
When required by law or legal proceedings.
To protect our rights, property, or safety.

Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to:

Request access, correction, or deletion of your personal data.
Opt-out of marketing communications.
Restrict or object to data processing in certain cases.

Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated "Effective Date."

Email: servicesvivaan@gmail.com
Phone: +91 7095073167
Address: Visakhapatnam, Andhra Pradesh, India
Yutz, France.

Cancellation & Refund

Here are the following terms you are entitled to claim a refund*. More about cancellation below*

1. If you get your visa rejected of the accommodation letter/confirmation. You are entailed to claim a refund but only after submission and verification of the details that proves the rejection of the visa i.e. because of the accommodation letter.

2. If money got cut although transaction didn't complete, and if it is a technical error from our side. You are entailed to claim the refund, anfd again only submission and verification of the proofs.

3. If the error occurred from your operating payment bank, we are not responsible to give the refund.

4. Once made the payment, the service can't be cancelled or can be transferred to anyone.

Shipping & Refund

We are currently not selling any product, rather we provide service.

If in future we start to sell products, the terms and conditions related to shipping and refund will be enabled.
And this is how it's going to be* -
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Vivaannco is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7095073167 or servicesvivaan@gmail.com